Leave your questions in the 1:1 inquiry section below, we will reply to you as soon as possible. Replies will be sent via email entered.
In accordance with the 「Personal Information Protection Act」, Roum&Company collects and uses your personal (identity) information as follows to 1:1 answer customer inquiries on corporate sites.
1. Purpose of collecting and using personal information Roum&Company collects personal information necessary for answering customer inquiries (Q&A) on corporate sites.
2. Personal information collection and use items Contact customer name, contact information, email, contact details and images, etc.
3. Period of retention and use of personal information (1) Personal information will be retained for up to 3 years from the date the information provider consents to the collection and use of personal information, and if the consent is withdrawn, the personal information will be safely deleted and destroyed without delay in accordance with applicable laws and regulations. (Personal Information Protection Act Article 21, Personal Information Protection Act Enforcement Decree Article 16) (2) If required by other laws and regulations, such as fulfillment of duties and complaints, it may be retained and used beyond the retention period.
4. Right to refuse consent and disadvantages when rejecting (1) You have the right to refuse to collect or use personal information. (2) Disadvantages due to rejection of consent: The above personal information is necessary for answering our customer inquiries (Q&A), so if you refuse to collect or use it, we will notify you.
I fully understand the contents of this agreement, and I agree that Roum&Company collects and uses my personal information in accordance with relevant laws such as the 「Personal Information Protection Act」.
